computers


Banner/INB (Internet Native Banner)

Available to: Faculty & Staff

Service Summary

Internet Native Banner (INB) is the administrative interface to Banner that allows authorized users to perform administrative duties within major functional areas including: Finance, Financial Aid, General, Human Resources, and Student information.

This is a closed system that allows access only to authorized users with legitimate functional duties.

Unauthorized use of this system and its material is strictly forbidden and may constitute a violation of state and/or federal law. This is unpublished material and contains confidential information. Unauthorized reproduction, distribution, display, disclosure, and/or possession of this material are prohibited.

By using this system, you agree to abide by University Policy Number 1301: Responsible Use of Computing and the Student Information Security Statement.

How to Get this Service

Comprehensive information on INB is available on the Administrative Systems web page.

Each department is assigned a Departmental Banner Liaison who works with a Banner Security Officer to process Banner service requests.

The following information and forms are available to assist with Banner requests:

Notice: The current Mason supported version of Java is 1.7.0_25 (Java 7 Update 25). Click here for detailed information on how to install this version.

There is no charge for this service.

Availability

This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows for Banner/INB (Internet Native Banner) are Sundays from 7 to 11:30 a.m. but may begin earlier or be extended later, if needed. If maintenance is required outside of the normal maintenance window, it will be announced on the Planned Outages and/or the Banner Alerts web pages.

Getting Help

Assistance for all IT Services is available through the ITS Support Center:

Phone: 703-993-8870
Fax: 703-993-3347
E-mail: support@gmu.edu
Online: Submit a Request
Hours of Operation: Monday thru Thursday, 8:00 a.m. - 10:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
Walk-in Support
Fairfax Campus*:
Innovation Hall, Room 226
Monday thru Thursday, 8:00 a.m. - 7:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)

Last modified date: August 1, 2014