computers


MESA Share Storage - Departmental

Also known as: File Storage - Departmental (M: shared)
Available to: Faculty & Staff

Service Summary

The Mason Enterprise Services Architecture (MESA) is the university’s information technology infrastructure that provides file services and storage, desktop management, and enhanced desktop security.

Networked file storage space is allocated to each Mason department to store and share files.

Departments requesting MESA shared storage space (“share”), must designate a technical point of contact to:

  • Create “shares” for the department
  • Grant quota increases for department “shares”
  • Delete unneeded “shares”

Departments must also appoint a faculty or staff member as the owner of the “share” who is responsible for:

  • Granting and revoking access to the “share”
  • Ensuring data in the “share” is work-related and does not violate copyright law

Customers must abide by all university, state, and federal policies, procedures, and laws associated with the use of this service.

University departments are given the ability to create MESA department "shares" that can be accessed by multiple people at Mason.

Levels of access provided in the “share”:

  • Administrator: Grant/revoke access
  • Read-only: Read files, but not write
  • Read/Write: Add/delete/modify files

MESA department “shares” are backed up daily.

Access is limited to George Mason University departments and cannot be accessed from off-campus locations without a Virtual Private Network (VPN) connection. For information about VPN connections, contact the ITS Support Center.

All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.

How to Get this Service

To request a new MESA “share”, contact your department's Technical Point of Contact. If you do not know who the contact is for your department, the ITS Support Center can assist you.

Access to a MESA "share" is granted by the "share" administrator. MESA “shares” are accessible via M:\shared.

There is no charge for this service.

Availability

Access to MESA "shares" is available 24 hours a day, seven days a week (24/7).

Maintenance for this service is usually conducted during normal weekend maintenance windows (Sundays from 7:30 to 11:30 a.m.). If maintenance must be conducted outside of the normal maintenance window, customers will be notified at least five days in advance via established communications channels, except in the case of emergencies.

Getting Help

The MESA Support Tools web site provides information and self-service support tools for users, share administrators, and technical points of contact including:

  • View M: quotas (all users)
  • View “share” memberships (all users)
  • Grant/Revoke access to “shares” (share administrators)
  • Add/Remove “shares” (technical points of contact)
  • Change “share” quotas (technical points of contact)

Assistance for all IT Services is available through the ITS Support Center:

Phone: 703-993-8870
Fax: 703-993-3347
E-mail: support@gmu.edu
Online: Submit a Request
Hours of Operation: Monday thru Thursday, 8:00 a.m. - 10:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
Walk-in Support
Fairfax Campus*:
Innovation Hall, Room 226
Monday thru Thursday, 8:00 a.m. - 7:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)

Additional Information

New MESA department “shares” are created by a department's Technical Point of Contact.

Last modified date: August 1, 2014