computers


MESA Personal Storage (mydata)

Also known as: File Storage - Personal (M: mydata)
Available to: Faculty & Staff

Service Summary

The Mason Enterprise Services Architecture (MESA) is the university’s information technology infrastructure that provides file services and storage, desktop management, and enhanced desktop security.

All faculty and staff are allocated 10 GB of data storage on the MESA network drive (M: mydata) which can be accessed from office computers by clicking on My Computer and then the MESA network drive.

Your MESA account provides an online storage space to save files. Your mydata folder (on the M drive) is your personal storage space.

MESA accounts are backed up daily. If a file is accidentally erased from the M: drive, it can be recovered with the self-service restore feature on the MESA web site. Your entire home directory can be restored, from any date up to 90 days in the past, to a read-only folder in your M:\restores folder. You will have three days to recover files from the restored folder. Restored data will not count against your home directory quota.

How to Get this Service

Your MESA account is created automatically.

Accessing your account requires a Mason NetID and password. To set your password, go to the Patriot Pass Password Management web site.

To access your personal storage space on the MESA system from a computer that is part of the MESA domain, follow these instructions:

Windows Computer:

  • Log in to your computer
  • Click on My Computer
  • Click on the MESA network drive
  • Click on the M: mydata folder

Macintosh OS X Computer:

  • Log in to your computer
  • In Finder, under the "Go" menu, select "Connect to server…"
  • In the pop-up window, enter "smb://mesa2.mesa.gmu.edu/yournetid"
  • When prompted, enter your Mason NetID and password

UNIX/Linux Computer:

  • Mount –t cifs //mesa2.mesa.gmu.edu/yournetid /mnt/mesa –o "userid=yournetid,domain=MESA"
  • When prompted, enter your Mason password

There is no charge for this service.

Availability

Access to MESA personal storage folders is available 24 hours a day, seven days a week (24/7).

Maintenance for this service is usually conducted during normal weekend maintenance windows (Sundays from 7:30 to 11:30 a.m.). If maintenance must be conducted outside of the normal maintenance window, customers will be notified at least five days in advance via established communications channels, except in the case of emergencies.

Getting Help

The MESA Support Tools web site provides information and self-service support tools for users, share administrators, and technical points of contact including:

  • View M: quotas (all users)
  • View “share” memberships (all users)
  • Grant/Revoke access to “shares” (share administrators)
  • Add/Remove “shares” (technical points of contact)
  • Change “share” quotas (technical points of contact)

Assistance for all IT Services is available through the ITS Support Center:

Phone: 703-993-8870
Fax: 703-993-3347
E-mail: support@gmu.edu
Online: Submit a Request
Hours of Operation: Monday thru Thursday, 8:00 a.m. - 10:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
Walk-in Support
Fairfax Campus*:
Innovation Hall, Room 226
Monday thru Thursday, 8:00 a.m. - 7:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)

Additional Information

New MESA accounts are established within three working days of a new employee being hired or a new student enrolling at the university, as reflected in the Human Resources or Student Records systems respectively.

Last modified date: August 1, 2014