computers


Colocation Service - ITS Aquia Data Center

Also known as: Aquia Data Center; Data Center
Available to: Faculty & Staff

Service Summary

The Aquia Data Center is a state-of-the-art, secure data center offering the Mason research community colocation services designed to provide a secure operating environment dedicated to system availability and uptime. These services are also available for departmental systems requiring a secure and stable environment.

The Data Center, located on the first floor of the Aquia Building on the Fairfax Campus, is staffed 24 hours-a-day, 365 days-a-year. Access to this facility is restricted to authorized individuals.

All customers are required to follow TSD’s Aquia Data Center Access Process and Procedures for Secure Areas and University Policy Number 1301: Responsible Use of Computing, and any other formal or informal policy, procedure, or agreement that may be required to utilize the facilities and services of the Aquia Data Center, such as Service Level Agreements (SLAs).

How to Get this Service

To acquire and utilize space in the Data Center:

Helpful information when making a request:

  • A detailed list of equipment to be located in the data center
  • Outline of systems growth expectations for the next 2 years
  • Electrical requirements for all equipment
  • Identify all network requirements
  • Security requirements
  • Type of data to be stored (sensitive/non-sensitive)
  • Research or departmental system(s)

Customers will be responsible for installation costs of electrical circuits if needed for their equipment. Costs may also be incurred for any special network service requirements which are not normally available. Additionally, there may be miscellaneous costs such as the cost of an equipment rack for housing the customer’s equipment.

Availability

This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Planned Outages web page.

Getting Help

Points of Contact for the Aquia Data Center are:

John Kettlewell
Director of Technology Support Services
jkettlew@gmu.edu
703-993-3358

Howard Davis
Manager, Aquia Data Center
hdavis12@gmu.edu

703-993-3385

Last modified date: August 1, 2014