Server Hosted Software - Windows

Also known as: Application Hosting
Available to: Faculty & Staff

Service Summary

ITS can host specific, Windows-based software for university departments and works with them to select the appropriate configuration based on software or vendor requirements and the customer's business needs.

Departments must provide software documentation, valid licensing, a vendor support contract, and contact information for the technical staff person who will function as the application's administrator.

This access is available to Mason faculty and staff.

Managed Application Hosting support is limited to the hosted system. Application support is the responsibility of departmental Technical Points of Contact (TPOC) and vendors through vendor support contracts.

All users of the George Mason University network must adhere to University Policy Number 1301: Responsible Use of Computing.

How to Get this Service

Departments must submit a Business Case Project Summary to the Architecture Standards Committee (ASC).

Costs may apply for hosting department-specific software. Pricing is determined and managed through service level agreements negotiated with departments on a case-by-case basis.


Availability of specific managed applications is determined through a service level agreement on a case-by-case basis.

Getting Help

Assistance for all IT Services is available through the ITS Support Center:

Phone: 703-993-8870
Fax: 703-993-3347
Online: Submit a Request
Hours of Operation: Monday thru Thursday, 8:00 a.m. - 10:00 p.m.
Fridays, 8:00 a.m. - 5:00 p.m.
Saturday, 10:00 a.m. - 2:00 p.m.
Sunday, 2:00 p.m. - 10:00 p.m.
Walk-in Support
Fairfax Campus*:
Innovation Hall, Room 226
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)

Additional Information

Service level targets vary depending on the complexity of the project and the software implementation.

Last modified date: October 22, 2015