computers


Recommended Computer Systems

Also known as: Computer Recommendations; System Recommendations
Available to: Faculty & Staff

Service Summary

Technology Support Services (TSS) currently recommends and supports the following computer systems for administrative and general faculty use:

Windows Desktop Systems

  • Recommended Manufacturer: DELL
  • Energy Star compliant
  • i5 processor or better
  • 4 GB RAM
  • Windows Aero-capable video graphics card*
  • 320 GB hard disk
  • DVD+/-RW drive
  • Ethernet and/or WiFi Adapter for network connectivity
  • Audio output capability (if you need speakers)
  • 19-inch LCD adjustable height Monitor
  • Windows 7 Professional or Enterprise
  • 3-year hardware warranty or maximum available
  • Do not purchase Microsoft Office products. The university currently has a site license for these products.

*Note: A Windows Aero-capable video graphics card is a graphics card that meets the following requirements:

  • Has at least 256 MB of RAM to support a Windows Display Driver Model (WDDM) driver
  • Has a DirectX 9-class graphics processor unit (GPU) that supports Pixel Shader 2.0
  • Supports 32 bits per pixel
  • Passes the Windows Aero acceptance test in the Windows Driver Kit (WDK)

Apple Desktop Systems

  • i5 Intel Processor
  • All currently offered Apple products are Energy Star compliant.
  • 4 GB RAM
  • Current hard drive
  • DVD+/-RW optical drive (Superdrive standard on all models)
  • Network Card (10/100/1000-RJ45 connector standard on all models except the Air)
  • Mac OS X
  • 3-year hardware warranty (APP)
  • Do not purchase Microsoft Office products. The university currently has a site license for these products.

Windows Laptop Systems

  • Recommended Manufacturer: DELL
  • i5 processor or better
  • 4 GB RAM
  • Windows Aero-capable video graphics card*
  • 250 GB hard disk
  • DVD+/-RW drive
  • Ethernet and/or WiFi Adapter for network connectivity
  • Audio output capability (if you need speakers)
  • 14, 15 or 17-inch LCD
  • Windows 7 Professional or Enterprise (not home edition)
  • 3-year hardware warranty or maximum available
  • Do not purchase Microsoft Office products. The university currently has a site license for these products.

*Note: A Windows Aero-capable video graphics card is a graphics card that meets the following requirements:

  • Has at least 256 MB of RAM to support a Windows Display Driver Model (WDDM) driver
  • Has a DirectX 9-class graphics processor unit (GPU) that supports Pixel Shader 2.0
  • Supports 32 bits per pixel
  • Passes the Windows Aero acceptance test in the Windows Driver Kit (WDK)

Apple Laptop Systems

  • Intel Base Processor
  • 4 GB RAM
  • 500 GB hard drive
  • DVD+/-RW optical drive (Superdrive standard on all models)
  • Network Card (10/100-RJ45 connector standard on all models except the Air)
  • Mac OS X
  • 3-year hardware warranty (APP)
  • Do not purchase Microsoft Office products. The university currently has a site license for these products.

Network Laser Printers

  • Recommended Manufacturer: Hewlett Packard

Standalone (Not Networked) Printers

  • Recommended Manufacturer: Hewlett Packard

How to Get this Service

Desktop Support will do an assessment when requested. A request can be made through the ITS Support Center. Students should contact Patriot Computers for assistance.

There is no charge for this service.

Getting Help

Assistance for all IT Services is available through the ITS Support Center:

Phone: 703-993-8870
Fax: 703-993-3347
E-mail: support@gmu.edu
Online: Submit a Request
Hours of Operation: Monday thru Thursday, 8:00 a.m. - 10:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
Walk-in Support
Fairfax Campus*:
Innovation Hall, Room 226
Monday thru Thursday, 8:00 a.m. - 7:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)

Last modified date: August 1, 2014