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Resident Technicians (ResTechs)
Also known as: ResTechs (Resident Technicians)
Available to: Students
Resident Technicians (ResTechs) provide proactive, technical support in the residence halls to help students connect to Mason’s networks and to diagnose and troubleshoot computer problems residents may experience.
How to Get this Service
To request assistance from a ResTech, complete the Resident Technician Request form.
There is no charge for this service.
During "Move-In" weekend, ResTechs help new residence students gain access to Mason’s network.
On every consulting visit, ResTechs check systems for up-to-date antivirus software. If none is installed, ResTechs emphasize the importance of antivirus software and help install it during the visit or as soon after as is reasonable.
Last modified date: September 7, 2017