computers


Domain Name Server (DNS)

Also known as: DNS (Domain Name Server)
Available to: Students, Faculty & Staff

Service Summary

Internet resources such as web sites, servers, and printers are assigned domain names for identification purposes. A Domain Name Server (DNS) translates domain names into IP addresses for communication between devices. Mason’s primary domain name is gmu.edu.

A “fully qualified domain name” for a network device consists of a host name followed by its domain name. Subdomains may optionally be used to assign unique names to particular departments, organizations, or projects. Examples of subdomains are cos.gmu.edu, ite.gmu.edu, and itservices.gmu.edu. The fully qualified device name for a computer assigned to a subdomain consists of its host name followed by its subdomain name, e.g. “server1.cos.gmu.edu”.

Most computers and printers at Mason are automatically assigned an IP address if they are set up to use DHCP (Dynamic Host Configuration Protocol). Using the Mason domain name and device identification, you can connect to your computer or printer from other systems within Mason's network. For example, if your printer's factory-assigned host name is NPI1234, you can connect to it using the domain name NPI1234.mesa.gmu.edu. For most devices at Mason, such as workstations and printers, the default subdomain is mesa.gmu.edu.

DNS names must be approved by ITS.

All users of the George Mason University Domain Name Service must adhere to:

How to Get this Service

Domain names are automatically assigned for most devices using DHCP that connect to the Mason network. If your system does not use DHCP or to request a DNS name outside of the default subdomain, contact Network Operations at 703-993-9045 or noc@gmu.edu.

Specific requests require the following forms:

There is no charge for this service.

Availability

Requests for service are only filled during normal business hours.

This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Planned Outages web page.

Getting Help

Assistance for all IT Services is available through the ITS Support Center:

Phone: 703-993-8870
Fax: 703-993-3347
E-mail: support@gmu.edu
Online: Submit a Request
Hours of Operation: Monday thru Thursday, 8:00 a.m. - 10:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
Walk-in Support
Fairfax Campus*:
Innovation Hall, Room 226
Monday thru Thursday, 8:00 a.m. - 7:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)

Additional Information

DNS requests are completed within two business days of approval by Mason webmasters.

Last modified date: August 1, 2014