computers


Computer Hardware Installation

Also known as: Hardware Installation
Available to: Faculty & Staff

Service Summary

All computer hardware installation and upgrade requests must be submitted by the department’s Telecom Coordinator.

It is highly recommended that users discuss their technology needs with a Desktop Support technician or the Technology Support Services Logistics Manager prior to making any purchases.

How to Get this Service

Contact your department’s Telecom Coordinator to submit a request.

Installation request forms are available through the IT Services Forms web page.

A $30 charge per device is billed to the customer’s department. See Technology Support Services' Charge Back Policy for details.

Availability

Desktop Support technicians will contact the customer to schedule the install during regular business hours.

Getting Help

Assistance for all IT Services is available through the ITS Support Center:

Phone: 703-993-8870
Fax: 703-993-3347
E-mail: support@gmu.edu
Online: Submit a Request
Hours of Operation: Monday thru Thursday, 8:00 a.m. - 10:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
Walk-in Support
Fairfax Campus*:
Innovation Hall, Room 226
Monday thru Thursday, 8:00 a.m. - 7:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)

Last modified date: August 1, 2014