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Info & Resources:
Also known as: 2FA; Duo 2FA; Multifactor authentication; Duo
Available to: Faculty & Staff
Mason uses Duo Security to deliver Two-Factor Authentication (2FA) when accessing web sites/applications protected by Mason’s Central Authentication Services (CAS) and the Cisco AnyConnect Virtual Private Network (VPN). This second layer of protection makes your personal information and Mason’s information less vulnerable.
Effective April 15, 2018, all Mason employees (faculty, staff, and student workers) are required to use 2FA.
To log in to CAS or the VPN, Mason employees will enter their NetID and Patriot Pass password (first factor) and confirm their identity using a physical device (second factor). The physical device may be a smartphone, tablet, mobile phone, landline phone, or Yubikey.
All users of Mason’s enterprise VPN must adhere to:
- University Policy Number 1301: Responsible Use of Computing
Faculty and Staff members must also adhere to:
- University Policy Number 2202: Flexible Work
- Virginia Information Technologies Agency’s (VITA) Information Technology Standard Use of Non-Commonwealth Computing Devices to Telework
How to Get this ServiceEnrollment instructions are available at 2fa.gmu.edu. First time users can follow the Getting Started checklist.
There is no charge for this service.
This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Planned Outages web page.
Assistance for all IT Services is available through the ITS Support Center:
|Online:||Submit a Request|
|Hours of Operation:||Monday thru Thursday, 8:00 a.m. - 10:00 p.m.
Fridays, 8:00 a.m. - 5:00 p.m.
Saturday, 10:00 a.m. - 2:00 p.m.
Sunday, 2:00 p.m. - 10:00 p.m.
|Walk-in Support |
|Innovation Hall, Room 226|
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)
Last modified date: April 6, 2018