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SCCM (System Center Configuration Manager)
Also known as: Software Center, Windows Management
Available to: Faculty & Staff
SCCM is a Microsoft tool for managing Mason owned PCs. It enables ITS to inventory hardware, distribute software, improve security and get a better understanding of the computers at Mason.
- Mason licensed applications available on demand
- No need to wait for a tech to come out and install software
- Single self-service software portal interface for all Mason software
- No need for additional administrator rights
- Customized software install for users/departments
To use all the features of SCCM, ensure your Mason-owned computer is on MESA.
You must be connected to the Mason Ethernet network or VPN network to use the features of SCCM. The computer must be on MESA with a functioning SCCM client and you must be a Mason employee.
How to Get this Service
On the Mason-owned computer that is joined to MESA, please do the following steps (note, if your computer is not joined to MESA, you will required to contact the ITS Support Center).
- Press the start button
- Search for Software Center
- Click on the Software Center application to load the catalog
- Select the application you wish to install
- Click the install button
Contact the ITS Support Center.
There is no charge for this service.
This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Planned Outages web page.
Assistance for all IT Services is available through the ITS Support Center:
|Online:||Submit a Request|
|Hours of Operation:||Monday thru Thursday, 8:00 a.m. - 10:00 p.m.
Fridays, 8:00 a.m. - 5:00 p.m.
Saturday, 10:00 a.m. - 2:00 p.m.
Sunday, 2:00 p.m. - 10:00 p.m.
|Walk-in Support |
|Innovation Hall, Room 226|
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)
Additional InformationThe Software Center is where Mason employees can install Mason site-licensed software on Mason-owned computers.
Last modified date: April 17, 2018