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Info & Resources:
Also known as: JAMF, Mac Management
Available to: Faculty & Staff
Service SummaryCasper is a software tool from JAMF Software for managing Mason-owned Macs. It enables the ITS to inventory hardware, distribute software, improve security and get a better understanding of the Mac community at Mason.
You can enroll your Mason-owned Mac in Casper to benefit from the features and functions below. By enrolling your Mason-owned Mac it allows you to install approved software anytime you need it. The approved software is only permitted on Mason-owned computers as installing it on personal computers is a violation of George Mason's software licenses.
To benefit in the features and functions above you must be connected to the Mason network or VPN.
In the next phase of this project you will be able to use additional features of Casper anywhere with network access.
- University Policy Number 1301: Responsible Use of Computing
How to Get this Service
To enroll a Mason-owned Mac:go to: https://mac.gmu.edu
- Login with your Mason NetID and Patriot Pass password.
- Download the QuickAdd.pkg
- Double click to install
- Once complete the Self Service App will open
- Login with your Mason NetID and Patriot Pass password to access the available Mason software.
No forms are required for this service. The Mac must be Mason-owned.
There is no charge for this service.
This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Planned Outages web page.
Assistance for all IT Services is available through the ITS Support Center:
|Online:||Submit a Request|
|Hours of Operation:||Monday thru Thursday, 8:00 a.m. - 10:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.|
|Walk-in Support |
|Innovation Hall, Room 226|
Monday thru Thursday, 8:00 a.m. - 7:00 p.m. and Fridays, 8:00 a.m. - 5:00 p.m.
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)
Last modified date: August 1, 2014