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Info & Resources:
Also known as: Casper, Self Service
Available to: Faculty & Staff
JAMF Pro is a software tool for managing Mason-owned Macs. It enables the ITS to inventory hardware, distribute software, improve security and get a better understanding of the Mac community at Mason.
You can enroll your Mason-owned Mac to benefit from the features and functions below. By enrolling your Mason-owned Mac it allows you to install approved software on demand. The approved software is only permitted on Mason-owned devices. Installing it on personal devices is a violation of George Mason's software licenses.
- University Policy Number 1301: Responsible Use of Computing
How to Get this Service
To enroll a Mason-owned Mac:go to: https://mac.gmu.edu
- Login with your Mason NetID and Patriot Pass password.
- Download the QuickAdd.pkg
- Double click to install
- Once complete the Self Service App will open
- Login with your Mason NetID and Patriot Pass password to access the available Mason software.
No forms are required for this service. The Mac must be Mason-owned.
There is no charge for this service.
This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 11 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Planned Outages web page.
Assistance for all IT Services is available through the ITS Support Center:
|Online:||Submit a Request|
|Hours of Operation:||Monday thru Thursday, 8:00 a.m. - 10:00 p.m.
Fridays, 8:00 a.m. - 5:00 p.m.
Saturday, 10:00 a.m. - 2:00 p.m.
Sunday, 2:00 p.m. - 10:00 p.m.
|Walk-in Support |
|Innovation Hall, Room 226|
(*closed Thursdays 3:00 p.m. - 4:00 p.m. for team meetings)
Last modified date: April 6, 2017