May 25, 2018

Intermittent Office 365 Outage Sunday, May 27 at 7 - 8 a.m.

This Sunday, May 27 from 7 a.m. to 8 a.m., employees may experience intermittent outages when logging in to their Mason email. Information Technology Services (ITS) is conducting required maintenance related to the authentication used for Office 365 services. 

Impact on users: During the maintenance period, access to the following services may be unavailable: 
  • Office 365 (employee) email 
  • Office 365 calendar 
  • OneDrive for Business 
  • Skype for Business 
  • Other Office 365 related applications 

ITS staff will restore service as quickly as possible and appreciate your patience. Please consult the ITS Services website ( for information regarding alerts and outages. As a reminder, weekly maintenance windows for ITS are Sundays from 7 a.m. to 11 a.m. 

In observance of Memorial Day, the ITS Support Center will be closed from Friday, May 25 at 5 p.m. until Tuesday, May 29 at 8:00 a.m. If you have an emergency while the ITS Support Center is closed, please call 703-993-8870 and listen to the prompts to be connected to a technician.

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