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Yesterday in the ITS Support Center

Wednesday, May 24, 2017:
Incidents Opened130
Incidents Closed142
First Call Resolution Incidents77% (101)
Top 5 Incident Categories:
Renew Patriot Pass Account26% (34)
Password Patriot Pass20% (26)
Password Patriot Pass Expiration12% (16)
MASONLIVE Login Issues4% (6)
MASONLIVE First Time Login3% (5)


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