Request to Unlock Patriot Web

Request to Unlock Patriot Web

Mason employees must answer questions after logging into Patriot Web. If you have forgotten the answers to your Patriot Web questions, and/or your Patriot Web account has been disabled, please submit a Request to Unlock Patriot Web form using one of the following methods:

  1. You may submit a secure electronic request.
  2. This option will take you to the external website for our forms vendor, Dynamic Forms.

  3. You may fax or mail a paper request.

  4. You may go to the ITS Support Center in person and present a valid ID (Mason ID, Drivers License, or Passport) to unlock Patriot Web. Please check the Support Center location and hours before going to campus.

*This form will not help reset passwords. If you need to reset a Patriot Pass or MASONLIVE password, please go to our Patriot Pass site,