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Info & Resources:
Request to Unlock Patriot Web
Mason employees must answer questions after logging into Patriot Web. If you have forgotten the answers to your Patriot Web questions, and/or your Patriot Web account has been disabled, please submit a Request to Unlock Patriot Web form using one of the following methods:
- You may submit a secure electronic request. This option will take you to the external website for our forms vendor, Dynamic Forms.
- You may fax or mail a paper request.
- You may go to the ITS Support Center in person and present a valid ID (Mason ID, Drivers License, or Passport) to unlock Patriot Web. Please check the Support Center location and hours before going to campus.
*This form will not help reset passwords. If you need to reset a Patriot Pass or MASONLIVE password, please go to our Patriot Pass site, password.gmu.edu.