Symantec Endpoint Protection
Download Instructions For Macintosh

If you need assistance, contact the ITS Support Center, 703-993-8870

Warning: You must uninstall any virus protection software on your machine prior to installing Symantec Endpoint Protection or you may experience serious software failure.

  1. You can uninstall any previous copies of Symantec antivirus by using the directions and tools available on Symantec's website

  2. Point your browser to Enter your Mason NetID and your Mason Patriot Pass Password at the login screen.

  3. Select the antivirus configuration that best matches your system type:
    • Managed (automatic updates) = Systems provided by the University for business operations and managed by ITS.
    • Self-Managed (UNmanaged) = Personal, Student, and other systems not managed by ITS.
  4. Accept the license agreement and proceed to the download page. If you do not accept this agreement, you will be directed off the Mason Symantec Endpoint Protection web page.

  5. On the download page in the MAC OS-X.

  6. Once you have selected the appropriate link, you will be taken to the download page. At the bottom of the page, click on the link that reads, Click HERE to download the software to begin the download process.

  7. Select Macintosh for the type of operating system.

  8. Click on HERE at the bottom of the page to begin the download process.

  9. A file called or, with respect to the system type, will download to your desktop.

  10. Choose Save to disk and click Open.

  11. Select or, and click Continue.

  12. Once the installer begins, you may be required to enter your OS X login password. Once authenticated, you will have to click on Continue to proceed with installation.

  13. Click on Accept when you get to the Symantec Software License Agreement.

  14. Select the destination drive and click on Continue.

  15. Click on Install.

  16. Files will begin copying to your hard disk.

  17. Answer YES for “Do you want to install live update.”

  18. Finally click on Logout. Symantec antivirus is now installed.

Remember installing antivirus software is the first step. The second most important step is to assure that your virus protections are up-to-date. If the Mac is Mason-owned it can be enrolled at It is recommended that the Mac be enrolled in Casper to receive automatic updates in the future. Periodically verify that the virus definitions are up-to-date by launching the application. If you aren't sure, click on the LiveUpdate button.