Unplanned Outages
Updated Issues with Microsoft Office 365 Search Functionality
Blackboard Access Issues
Phishing Alerts
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March 28, 2024Retirement Reviews
March 27, 2024Maintenance
Jamf Maintenance
Impact of the change on users: All Jamf services will be unavailable during the maintenance period. Reason for the change: The vendor is upgrading Jamf.… (READ MORE)
Informatica Intelligent Cloud Services (IICS) April 2024 Major Release
EXTENDED MAINTENANCE Impact of the change on users: Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period.… (READ MORE)
Select Services & Websites Unavailable
Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning… (READ MORE)
Bulletins
MESA Migrating to Microsoft 365 This Spring
March 25, 2024 1:00 p.m.This spring, ITS will migrate the current enterprise file storage system MESA M: Drive, which is near end-of-life, to Microsoft 365 (M365). This change leverages… (READ MORE)
Qualtrics License Extended to 2027
March 15, 2024 12:00 p.m.Information Technology Services is pleased to announce that Mason has extended its licensing of Qualtrics for an additional three years. The term for this new… (READ MORE)
Windows 11 Available in Software Center
February 23, 2024 9:00 a.m.Following testing of various use cases and applications, Information Technology Services (ITS) has made Windows 11 available in Software Center for compatible Mason-managed systems. Users… (READ MORE)