Unplanned Outages
Blackboard Access Issues
Phishing Alerts
HR Employee Payroll Benefit Routine.
April 24, 2024Ticket #13089/Gmu.edu Mandatory Authentication
April 23, 2024Rox Pay – Streamline Your Payments with Our Efficient Payment Gateway!
April 24, 2024Maintenance
MicroStrategy User Acceptance Test (UAT) Environment Server Maintenance
EXTENDED MAINTENANCE Impact of the change on users and servers: MicroStrategy User Acceptance Test (UAT) Environment will be unavailable during the maintenance period. Reason for… (READ MORE)
MicroStrategy Production Server Maintenance
EXTENDED MAINTENANCE Impact of the change on users and servers: MicroStrategy Production will be unavailable during the maintenance period. Running Reports in User Acceptance Test… (READ MORE)
RAMP Maintenance
Impact of the change on users: RAMP will be offline during the maintenance period. Please save your work often and log off before that time.… (READ MORE)
Bulletins
MESA Migrating to Microsoft 365 This Spring
March 25, 2024 1:00 p.m.This spring, ITS will migrate the current enterprise file storage system MESA M: Drive, which is near end-of-life, to Microsoft 365 (M365). This change leverages… (READ MORE)
Qualtrics License Extended to 2027
March 15, 2024 12:00 p.m.Information Technology Services is pleased to announce that Mason has extended its licensing of Qualtrics for an additional three years. The term for this new… (READ MORE)
Windows 11 Available in Software Center
February 23, 2024 9:00 a.m.Following testing of various use cases and applications, Information Technology Services (ITS) has made Windows 11 available in Software Center for compatible Mason-managed systems. Users… (READ MORE)