Unplanned Outages

Blackboard Access Issues


A small number of users are reporting issues accessing Blackboard. Blackboard is aware of the issue with their hosted service and confirms the issue is… (READ MORE)

Phishing Alerts

2024 Assistance Benefit Program

Dear Applicant, Given the challenges endured in the past year, we’re excited to introduce the 2024 Assistance Benefit Program. This initiative aims to provide financial… (READ MORE)

Maintenance

Email System Maintenance            

Impact of the change on users: The ITS email systems will be briefly unavailable during the maintenance period. Reason for the change: ITS is applying… (READ MORE)

Data Center Switch Maintenance            

Impact of the change on users: This will entail a rolling outage, during which only one side of the network will be offline at a… (READ MORE)

Select Services & Websites Unavailable            

Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning… (READ MORE)

Bulletins

Qualtrics License Extended to 2027

Information Technology Services is pleased to announce that Mason has extended its licensing of Qualtrics for an additional three years. The term for this new… (READ MORE)

After Action Reports

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