computers


After Action Reports

December 10, 2018
Lab Network Outage - Bull Run Hall rm 147(lab)

November 26, 2018
Windows 10 Update Error

October 30, 2018
Brief EasyVista Outage

October 22, 2018
MyMason/Blackboard Unavailable

October 17, 2018
Workshop Registration (WisdomWhere) Unavailable

October 10, 2018
Network Outage - Loudoun Campus

October 3, 2018
ITS ALERT: Network Outage - University Townhouses

September 24, 2018
Mac Computers Issue

September 10, 2018
Lynda.com Access

September 6, 2018
Network Outage - Innovation Hall

August 20, 2018
Network Outage - Innovation Hall 1st Floor - A Side

July 20, 2018
Lab Network Outage - Bull Run Hall: Room 260

July 9, 2018
Network Outage - Research Hall- 4th Floor

July 2, 2018
Workshop Registration (WisdomWhere) Unavailable

June 27, 2018
EasyVista Issue

June 14, 2018
Network Outage

June 7, 2018
Telephone Programming Issue

June 6, 2018
Network Service Disruption

May 21, 2018
Kaltura Video in Blackboard

May 14, 2018
Intermittent Wireless/VPN Outage

May 7, 2018
Issue with Hestia and Datamart Production

April 16, 2018
Banner INB Access Issue

April 10, 2018
Shibboleth Authentication Service Unavailable

March 29, 2018
EasyVista Email issue

March 27, 2018
Shibboleth Authentication Service

March 27, 2018
EasyVista Integration issue

March 19, 2018
VPN Outage - All Campuses

March 13, 2018
Blackboard Unavailable

March 8, 2018
awPROD Unavailable

March 5, 2018
Blackboard Collaborate Unavailable

March 2, 2018
Power and Network Service Interruptions

February 19, 2018
Wi-Fi Issues in Residence Halls

February 16, 2018
Network Outage - Wireless Guest Account Portal

January 29, 2018
Banner INB Login Issues

January 26, 2018
Pinnacle Database

January 26, 2018
LDAP Authentication Issue

January 18, 2018
Analog Phone Outage

January 17, 2018
EasyVista Email Issue

January 16, 2018
Network Connectivity Issue - All Campuses

January 16, 2018
VPN Outage - All Campuses

January 5, 2018
Network Outage - 3rd Floor - Colgan Hall on the SciTech Campus

January 5, 2018
EasyVista Max Users

January 5, 2018
Service Outage - Avaya Softphones

December 14, 2017
Issues with Respondus Lockdown Browser

November 8, 2017
Resolved: OWA Email Access Issue

September 20, 2017
Network Outage - Mason in Loudoun

September 11, 2017
Network Outage

September 2, 2017
Problems with Network Authentication affecting WiFi and VPN access

August 31, 2017
Network Outage - Innovation Hall

August 29, 2017
Intermittent Wireless Issues - All Mason Campuses

August 29, 2017
Wireless Network Outage - All Campuses

August 14, 2017
Shibboleth Service outage

August 7, 2017
MyMason/Blackboard Intermittent Outages

August 3, 2017
ITS Service Portal Intermittent Login Issues

August 2, 2017
CATV Outage at the Science and Technology Campus

July 28, 2017
Blackboard Service Interruptions

July 21, 2017
Lynda.com

June 12, 2017
Network Outage - Innovation Hall - All Floors and Sandy Creek Parking Deck

June 8, 2017
Network Outage - Innovation Hall - All Floors and Sandy Creek Parking Deck

May 30, 2017
Intermittent Wireless Issues - All Mason Campuses & Sites

May 3, 2017
Jamf Pro (formally Casper) is Unavailable

May 2, 2017
Jamf Pro (formally Casper) is Unavailable

April 13, 2017
Network Outage - Fairfax Campus - Student Union Building 1 (SUB 1)

April 12, 2017
Intermittent Network Connectivity - Fairfax Campus

April 3, 2017
Issue with MENSAP

March 28, 2017
Wi-Fi Connectivity Issues

March 23, 2017
Wi-Fi Connectivity Issues - MASON and Eduroam Networks

March 3, 2017
Intermittent Wireless Issues - All Mason Campuses & Sites

January 23, 2017
Network Performance Issue - All Campuses

January 17, 2017
Network Performance Issue - All Campuses

November 20, 2016
Network Outage - All campuses

November 18, 2016
Contact Center Applications Offline

November 10, 2016
Network Outage - All Campuses

November 3, 2016
VPN Outage

November 3, 2016
Network Outage - Intermittent Network Connectivity

November 1, 2016
Intermittent Network Outages - All Campuses

October 31, 2016
Network/Power Outage - Fairfax - Commerce Building

October 28, 2016
Network Outage - Innovation Hall

October 18, 2016
Password Change Websites Temporarily Unavailable

October 13, 2016
MESA Service Interruption

September 29, 2016
Network Outage- Research Hall

September 28, 2016
Network Outage - Finley Hall

September 28, 2016
Network Outage - Front Royal and Loudoun Campuses

September 23, 2016
Unexpected Network Outage - Innovation and Shenandoah

September 7, 2016
Intermittent Wireless Issues - Fairfax Campus - Partial

September 1, 2016
EMERGENCY MAINTENANCE: Cable TV

August 30, 2016
Kaltura Unavailable

August 19, 2016
Network Outage - Smithsonian Building

August 17, 2016
Network Outage - All Campuses

July 6, 2016
Incoming Call Problems

June 30, 2016
Delayed Delivery of Incoming External Mail to Office 365 Mail Systems

June 29, 2016
Intermittent VPN Outage

June 23, 2016
No Inbound Calls

June 10, 2016
Intermittent Call Processing Issues

May 31, 2016
MyMason and Blackboard Unavailable

May 5, 2016
telephone outgoing calls outage

April 12, 2016
Intermittent MESA Connection

April 5, 2016
Intermittent Network Outage ­ All Campuses

February 29, 2016
Telecom Issues - Off-Campus Callers

February 2, 2016
Intermittent Wireless Outage – All Campuses

January 27, 2016
Network Outage – Johnson Center 2nd Floor – B Side

November 4, 2015
Brief Network Disruption - All Campuses

November 4, 2015
Brief Network Disruption - All Campuses

October 21, 2015
Network Outage – Liberty Square and Potomac Heights

October 12, 2015
Residence Hall Wired Network Outage

August 9, 2015
Firewall Performance Issue

April 12, 2015
Unexpected Network Disruption - Wired Dorm Networks

March 8, 2015
GMU Website Outage

February 18, 2015
Telecom Issues

February 12, 2015
Unexpected Service Disruption - Intermittent Network connectivity - All Campuses

February 2, 2015
Telecom Issues

January 14, 2015
Intermittent Phone Issues

January 5, 2015
Intermittent Network Slowness

December 17, 2014
Intermittent Network Issues – All Campuses

December 12, 2014
Unplanned Network Outages

November 24, 2014
Intermittent Network Issues - All Campuses

October 13, 2014
Network Outage

September 23, 2014
Intermittent Network Outages

June 24, 2014
Mail Delays to MasonLive and Office 365 Email Systems

June 11, 2014
MasonLive Web Login Outage

June 5, 2014
MasonLive Web Login Outage

June 3, 2014
Listserv Web Interface Outage

May 20, 2014
MasonLive Web Login Outage

May 5, 2014
Network Slowness

April 29, 2014
MESA Slowness

April 28, 2014
Commonspot Outage

April 17, 2014
Search Appliance Outage Tonight - Affecting Multiple Mason Websites

April 11, 2014
Network Outage - Firewall Issue

March 27, 2014
MyMason Blackboard Security Message

March 20, 2014
CommonSpot Websites are Unavailable

March 19, 2014
Network Slowness - Remote Sites

March 19, 2014
Network Outage - Multiple Locations

March 12, 2014
myMason and Blackboard Unavailable

February 22, 2014
Possible Network Issues: Engineering Building

February 22, 2014
Possible Network Issues: Engineering and Research 1

February 21, 2014
Digital phone outage - Johnson Center

February 18, 2014
CommonSpot sites viewable outside the university, not viewable on campus

February 18, 2014
MESA slowness

February 11, 2014
Virginia DHRM Service Interruption

January 31, 2014
Slow Delivery of Incoming E-mail to Employees

December 20, 2013
E-Mail Delivery Issue Wednesday, December 18th

January 11, 2011
Network Service Outage - All Campuses


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