computers


Wireless Network

Available to: Students, Faculty & Staff

Service Summary

Mason’s wireless networks are designed to complement wired network services and provide convenient and secure access to network resources and the Internet. The Information Technology Unit (ITU) provides wireless network access in all academic, administrative, residential, recreational, and dining spaces across the university. Please contact the ITU Support Center to report concerns about wireless coverage or access, and Network Engineering will engage with you to resolve the issue. Wireless networks are available to Mason faculty, staff, and students, their sponsored guests, and members of the eduroam federation.

Mason offers multiple wireless networks for different use cases. The following is a list of the wireless networks that should be used by the vast majority of the university community:

  • MASON is an unencrypted wireless network for registered devices and captive portal authentication. This network is open to the entire Mason community and their sponsored guests.
  • MASON-SECURE is an encrypted network that uses 802.1x authentication. This network is open to the entire Mason community.
  • MASON-RESNET is an unencrypted wireless network for registered devices and captive portal authentication in the residence halls. This network is open only to students and their sponsored guests.
  • MASON-RESNET-SECURE is an encrypted network that uses 802.1x authentication in the residence halls. This network is open only to students.
  • eduroam is an encrypted network that uses 802.1x authentication. This network is open to the eduroam federation.

For better security and the most feature rich experience at Mason and beyond, Network Engineering recommends everyone configure their devices for 802.1x authentication. As an alternative to authentication, Mason faculty, staff, students may register up to five devices for network access. While any device can be registered, Network Engineering recommends this only for devices that cannot use 802.1x authentication, such as wireless printers, robotics systems, and game consoles.

All users of Mason’s wireless network must adhere to:

How to Get this Service

These five wireless networks are available from every wireless access point on campus. To use MASON-SECURE, MASON-RESNET-SECURE, and eduroam, you must configure your device for 802.1x authentication. Please see the 802.1x Authentication service catalog entry for more Information.

To use MASON or MASON-RESNET you must authenticate via a captive portal or register your device. To register a device, visit https://mydevices.gmu.edu. These are also the wireless networks designated for guest access. Please see the Guest Network Access service catalog entry for more information. To sponsor a guest, visit https://myguests.gmu.edu.

There are no charges to faculty, staff, and students for wireless network access.

Availability

This service is available 24/7, excluding planned outages, normal maintenance windows, and unavoidable events. Maintenance windows are Sundays from 7 to 10 a.m. but may be extended to 2 p.m., if needed. If maintenance is required outside of these hours, it will be announced on the Planned Outages web page.

Getting Help

Assistance for all IT Services is available through the ITU Support Center:

Phone: 703-993-8870
Fax: 703-993-3347
E-mail: support@gmu.edu
Online: Submit a Request
Hours of Operation: Monday thru Friday, 8 a.m. – 7 p.m.
Walk-in Support
Fairfax Campus*:
Innovation Hall, Room 233
Monday thru Friday, 8:30 a.m. – 5 p.m.
(*closed Thursdays 3 p.m. – 4 p.m. for team meetings)

Last modified date: August 15, 2014