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October 19, 2014

Patriot Web Admin Icon

The morning of Friday, 10/24/2014, the ITU will deploy an icon to the desktops of most of Mason's Windows users. The icon will appear on computers throughout the day as it rolls out, and will look like this:

Patriot Web Admin Icon




 

Please read on for more information about the icon.

What is it?

A method of running Internet Explorer so users of Banner systems no longer have to worry about which version of Java is installed on their computers. A list of systems whose users would benefit from this is below:

  • Internet Native Banner
  • Discoverer
  • Xtender/Imaging
  • Workflow
  • AppWorx
  • E-Visions

Who gets it?

Users of Mason-owned Windows systems that are attached to Mesa. If you are a Windows user, and you log into your computer using your NetID and Patriot Pass password, you are probably on MESA.

How does it work?

When you click on the icon, the window will ignore the version of Java you have on your computer, and use one the ITU specifies. This means that you can have any version of Java, or no Java at all, installed on your workstation, and still be able to use Banner systems.

Why are we doing this?

Because Banner systems rely on very specific Java versions, this icon allows the ITU to relieve users of the burden of trying to keep track of what they are expected to run. It means that users will not have to worry about an accidental upgrade, or whether they have administrative privileges on their machine if they need to install a different version. It also helps keep your workstation more secure, as you will not be forced to have an outdated version of Java to do your job.

How do I use it?

Double click on the icon. Internet Explorer will open. You will be taken to a page with links to multiple Banner systems, and you can pick the appropriate one. If your system is not listed, navigate to it via your Favorites or the address bar.

When should I use it?

When you are accessing one of the aforementioned systems, or if you are told to. You should not use this icon for general web browsing, as the version of Java it uses may not be up to date, and not compatible with everything on the internet.

Do you plan on deploying this to Mac users?

No. Due to the nature of the distribution software, we currently have no plans to deploy to Mac users. If this changes, you will be notified.

I don't use any of those systems, why do I get the icon too?

The icon was deployed to so many people because the ITU wanted to make sure everyone who needed it would have it. Even if you do not use these systems now, you may in the future, and we don't want you to have to wait for the icon if that is the case. If you don't want to use the icon, you can ignore it.

What do I do if I think I should see the icon and don't?

Reboot. This will force your system to check for the icon. If you are a remote worker, you will need to connect to the Mason network via VPN.

It seems to be running slowly, why?

The first time you use the icon, it must download some information to your computer. This can take a few minutes, and will only happen the first time. After that, you should notice no difference in speed.


If you have any questions or concerns, or need assistance, please contact the ITU Support Center at 703-993-8870, or via e-mail at support@gmu.edu.

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