IT News & Bulletins

Important Information Regarding the Heartbleed Open SSL Vulnerability

Monday, April 14, 2014

As you may be aware from national news reports, earlier this week a vulnerability was discovered in OpenSSL, which is a software library that is used to secure... [read more]

Access to E-Mail and Online Services will be Intermittent on Sunday, 7:30 AM to 11: 30 AM

Friday, March 21, 2014

On Sunday morning, during the regularly scheduled maintenance period from 7:30 AM to 11:30 AM, Network Engineers will be making critical changes to Mason’s... [read more]

People Finder Email Contact Form

Friday, February 14, 2014

People Finder is the online directory for Mason students, faculty, and staff. The online contact form allowing non-Mason network users to send an email to Mason... [read more]

Updated Version of Symantec Endpoint Protection 12 Now Available

Friday, February 14, 2014

An updated version of Symantec Endpoint Protection 12 is now available for download on the site. This updated version is now compatible with... [read more]

Windows XP and Office 2003 End of Life - April 8, 2014

Wednesday, November 20, 2013

On April 8, 2014 Windows XP and Office 2003 will be officially designated as "end of life." This means that Microsoft will no longer provide security updates,... [read more]

Office 365 Employee Calendar Supported and Available to All

Friday, November 1, 2013

The Office 365 Calendar is now fully available and supported by the ITU. The Office 365 Calendar is the official scheduling and calendar tool for Mason employees.... [read more]

Windows 8.1 and Apple OS X Mavericks, October 2013

Tuesday, October 29, 2013

At this time, the Information Technology Unit’s (ITU) Technology Support Services (TSS) department recommends that Mason-funded computers NOT be upgraded with the... [read more]

Microsoft Office 365: Employee Email System Updates

Friday, October 18, 2013

In September, Microsoft performed an update to Office 365 that included changes to the look, feel, and features of the web interface, Outlook Web App (OWA). That... [read more]

Java Issues with Internet Native Banner

Thursday, October 17, 2013

Currently, multiple INB users are experiencing Java issues. This is due to a decision by Oracle to prompt people to update their Java. If you do see a message... [read more]

Technology Changes that Impact Teaching and Learning

Tuesday, August 27, 2013

Technology changes that affect teaching and learning continue to be undertaken this academic year. You may wish to be mindful of the following recent updates:

... [read more]

Phone System Issues

Thursday, August 22, 2013

Phone System Issues: VoIP

Yesterday, August 21, a scheduled software update for the Voice over IP (VoIP) phone system encountered problems which resulted in a... [read more]

ITU Will Focus Resources to Support Semester Startup from August 19 to September 13

Friday, July 19, 2013

To help ensure a smooth startup of the school year, the Information Technology Unit (ITU) will concentrate its resources on the immediate technology needs of... [read more]

Outlook 14.3.2 Unable to Email Groups

Friday, April 26, 2013

Outlook version 14.3.2 has a known bug where it will be unable to email groups with a Microsoft Exchange account. Microsoft has announced that it will release a... [read more]