Resolved Network Service Interruption
ITS completed work to resolve this issue at 6:20 PM on Thursday, May 2. All systems should be working normally at this time. (READ MORE)
Unplanned Outages
Blackboard Access Issues
A small number of users are reporting issues accessing Blackboard. Blackboard is aware of the issue with their hosted service and confirms the issue is… (READ MORE)
Phishing Alerts
PAYSTUB ADJUSTMENT
May 2, 2024
Greetings [recipient’s name], How are you? Please, I recently changed my bank account details. And I want to update my account on file. Please can… (READ MORE)
gmu statment5829518 Tue, April 30, 2024
April 30, 2024
Gmu Statement. Hi [recipient’s NetID], Please find attached your statement as at Tue, April 30, 2024. Your prompt payment of any overdue invoices is greatly… (READ MORE)
Key Task
April 30, 2024
[Recipient’s name], could you spare some time? I’m about to attend a meeting with few communication options. Jennifer Disano (READ MORE)
Maintenance
Cable TV & Streaming Outage Across All Mason Campuses & Locations
Impact of the change on users: Users may not have cable TV and streaming services available across all Mason campuses and locations during the maintenance… (READ MORE)
Email System Maintenance
Impact of the change on users: The ITS email systems will be briefly unavailable during the maintenance period. Reason for the change: ITS is applying… (READ MORE)
Data Center Switch Maintenance
Impact of the change on users: This will entail a rolling outage, during which only one side of the network will be offline at one… (READ MORE)
Bulletins
MESA Migrating to Microsoft 365 This Spring
March 25, 2024 1:00 p.m.This spring, ITS will migrate the current enterprise file storage system MESA M: Drive, which is near end-of-life, to Microsoft 365 (M365). This change leverages… (READ MORE)
Qualtrics License Extended to 2027
March 15, 2024 12:00 p.m.Information Technology Services is pleased to announce that Mason has extended its licensing of Qualtrics for an additional three years. The term for this new… (READ MORE)
Windows 11 Available in Software Center
February 23, 2024 9:00 a.m.Following testing of various use cases and applications, Information Technology Services (ITS) has made Windows 11 available in Software Center for compatible Mason-managed systems. Users… (READ MORE)